Blue Line Taxi ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bluelinetaxi.com or use our taxi booking services.
2. Information We Collect
We may collect the following types of personal data:
Contact Information: Name, phone number, email address, and WhatsApp number provided during booking.
Trip Details: Pick-up and drop-off locations, travel dates, vehicle preferences, and number of passengers.
Payment Data: UPI ID, transaction reference numbers. We do not store credit/debit card numbers.
Device Data: IP address, browser type, operating system, and referral URLs collected automatically through cookies.
3. How We Use Your Data
To confirm and fulfil your taxi bookings.
To communicate with you regarding trip updates, driver assignments, and receipts.
To improve our website, services, and customer support experience.
To send promotional offers and travel tips (only if you opt-in).
To comply with legal obligations and resolve disputes.
4. Data Sharing
We do not sell your personal data. We may share limited information with:
Drivers: Your name and pick-up location are shared with your assigned driver to fulfil the booking.
Payment Processors: Transaction data is shared securely with UPI/payment gateway providers.
Legal Authorities: If required by law, court order, or government regulation.
5. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookie preferences through your browser settings.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorised access, alteration, or destruction.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt-out of marketing communications at any time.
Withdraw consent for data processing (where applicable).
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: